{"jobs":[{"data":{"slug":"2798","language":"en-us","languages":["en-us"],"client_code":"flydubai","req_id":"2798","title":"Supervisor - Cargo Operations (DWC)","description":"<strong>MAIN OBJECTIVE OF ROLE</strong><br><br>To ensure safety and security of daily cargo and mail operations in a shift pattern, performing multi-skilled tasks to provide reliable and cost-effective cargo and mail services to customers while overseeing services provided by external service providers throughout the network. <br><strong>KEY RESPONSIBILITIES</strong><br><br><ul><li>Assists in deploying operations staff on a shift basis, to process cargo, courier and mail throughout the flydubai Cargo network</li><li>Ensures operational efficiencies in line with allocated capacity and maximizes revenue generation objectives.</li><li>Identifies process improvements in export and import areas, in close coordination with key stakeholders.</li><li>Drives operational excellence with contracted vendors by managing key performance indicators and service levels.</li><li>Performs regular quality checks and proper completion of paperwork as well as provide feedback to respective stakeholders and addresses any problem areas identified.</li><li>Participates in audits, assessments and any projects and takes the required follow up actions.</li><li>Conforms to safety & security standards and maintains schedule integrity, to provide the highest level of service quality standards on a 24/7 shift basis.</li><li>Ensures the operational performance of various special handling products such as dangerous goods, live animals and valuables.</li><li>Supports the implementation of the local/regional operations business plan.</li><li>Attends load ability requests for outsized packages and support the Senior Officers in decision making.</li><li>Intercepts and takes decisions on queries and clarifications sought by load controllers, operating crew or any other stake holders to achieve operational efficiencies.</li><li>Prepares cargo load plans and communicates with Ground Handling Agents for transportation.</li></ul> <br><strong>QUALIFICATIONS</strong><br><br><ul><li>Bachelor's Degree (3+ years)</li><li>Fluent in English</li><li>3 years minimum relevant work experience</li><li>Years with qualifications: 3 - 5 years</li><li>Dangerous Goods Regulations (IATA CBTA 7.3A or UAE GCAA FIT4.1D) \r\nLive Animal Regulations \r\nPerishable Cargo Regulations \r\nSafety Management Systems \r\nAviation Security</li><li>Valid UAE Driving License</li></ul> <br><strong>COMPETENCIES</strong><br><br><ul><li>Customer Focus</li><li>Teamwork</li><li>Effective Communication</li><li>Personal Accountability & Commitment to achieve</li><li>Resilience & Flexibility (Can do attitude)</li><li>Inspiring & Developing Others</li></ul> <br><strong>ISR REQUIREMENTS</strong><br><br>Reads and complies with the ISR policies of the Company and diligently reports any weakness or incidents to the respective Line Manager or the Information Security team. 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