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IT Operations Officer (IDC)

IT Operations Officer (IDC)
19000091 Requisition #
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Minimum Qualification

• A university degree in business or technology. BS in Computer Science, Computer Engineering, Business.
• AWS or AZURE Cloud certification


• 6+ years’ total experience, including 3+ years in a production 24/7 high-availability multi-site enterprise of mission critical systems, ERP and CRM environments, including application hosting, voice and data networks, security and information protection and 2+ years’ experience with high availability networks and replicated disaster recovery architectures.
• Experience in the travel or airline industry.
• Extensive years of relevant technical and business experience, including in-depth knowledge of one or more IT processes, services, environments.
• ITIL Foundations V3 Certified.
• Extensive years of experience on Travel Reservation System or similar critical systems.
• Extensive years’ experience analyzing and identifying enterprise applications mainframe systems and distributed systems’ environment issues and risks in performance, availability and capacity.
• Experienced in maintaining compliant operations and ensuring successful internal, external and FDA/EMA audits.
• Experience in AWS or AZURE operations.

Knowledge / Skills 

• Strong ITIL Release Management process knowledge.
• Proven knowledge of IT infrastructure, architecture, applications development and support, networks, and computer operations.
• Broad technical knowledge of network and PC operating systems including Windows Server/Desktop OS, Virtualization, Business Applications, Networking.
• PC literacy and MSOffice skills (Visio, Outlook, Word, Excel, PowerPoint) required.
• Very good understanding of FTP, SFTP, LAN/WAN, communication protocols.

Certificate / License required 

• Certification in ITIL required.


• Customer Focus
• Team work
• Effective Communication
• Personal Accountability & Commitment to achieve
• Resilience and Flexibility (Can do attitude)

       Warning on Recruitment Fraud

          flydubai is aware of a number of e-mails, letters and SMS or Whatsapp messages in circulation                  recently, claiming to be offers of employment from flydubai.

          These offers often look legitimate and may include job descriptions, salary, and benefit details.

          The offers then direct recipients to provide bank account details.

          Although these offers may appear genuine, they are fraudulent and should be deleted                           immediately and not responded to.

           flydubai does not send emails, letters or other messages requesting your bank account details

           in order to process documents. flydubai will also never refer you to a third party to process                        applications or visas. Official communications from flydubai will only come from an email  

           address ending in @flydubai.com and job opportunities with flydubai are advertised on

           flydubai’s websites.

           If you receive any e-mail, letter or other message which you have not requested or are

           expecting and it purports to be from flydubai, please contact us at letstalk@flydubai.com and                    include the subject line “Recruitment Fraud” to confirm the authenticity of the message.

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Requisition #: 19000091