IT Senior Officer - Operations
Minimum Qualification
• A university degree in business or technology. BS in Computer Science, Computer Engineering, Business.
Experience
• 6+ years’ total experience, including 3+ years in a production 24/7 high-availability multi-site enterprise of mission critical systems, ERP and CRM environments, including application hosting, voice and data networks, security and information protection and 2+ years’ experience with high availability networks and replicated disaster recovery architectures.
• Experience in the travel or airline industry.
• Extensive years of relevant technical and business experience, including in-depth knowledge of one or more IT processes, services, environments.
• Extensive years of experience on Travel Reservation System or similar critical systems.
• Extensive years’ experience analyzing and identifying enterprise applications mainframe systems and distributed systems’ environment issues and risks in performance, availability and capacity.
• Experienced in maintaining compliant operations and ensuring successful internal, external and FDA/EMA audits.
Knowledge / Skills
• Strong ITIL Release Management process knowledge.
• Proven knowledge of IT infrastructure, architecture, applications development and support, networks, and computer operations.
• Broad technical knowledge of network and PC operating systems including Windows Server/Desktop OS, Virtualization,
• Business Applications, Networking.
• PC literacy and MSOffice skills (Visio, Outlook, Word, Excel, PowerPoint) required.
• Very good understanding of FTP, SFTP, LAN/WAN, communication protocols.
Certificate / License required
• Certification in ITIL
• ITIL Foundations V3 Certified.•
Additional Requirements
• Preferably experience in sales and marketing working for airline
• Customer Focus
• Team work
• Effective Communication
• Personal Accountability & Commitment to achieve
• Resilience and Flexibility (Can do attitude)
Warning on Recruitment Fraud
flydubai is aware of a number of e-mails, letters and SMS or Whatsapp messages in circulation recently, claiming to be offers of employment from flydubai.
These offers often look legitimate and may include job descriptions, salary, and benefit details.
The offers then direct recipients to provide bank account details.
Although these offers may appear genuine, they are fraudulent and should be deleted immediately and not responded to.
flydubai does not send emails, letters or other messages requesting your bank account details
in order to process documents. flydubai will also never refer you to a third party to process applications or visas. Official communications from flydubai will only come from an email
address ending in @flydubai.com and job opportunities with flydubai are advertised on
flydubai’s websites.
If you receive any e-mail, letter or other message which you have not requested or are
expecting and it purports to be from flydubai, please contact us at letstalk@flydubai.com and include the subject line “Recruitment Fraud” to confirm the authenticity of the message.