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Business Analyst (PSS)
19000320 Requisition #
Thanks for your interest in the Senior Analyst position. Unfortunately this position has been closed but you can search our 1 open jobs by clicking here.

Minimum Qualification

BS/BA degree in Information Technology or equivalent combination of education and experience


8+years’ experience as an IT Business Analyst.
3+years’ experience as an IT Business Analyst in an Airline/Travel domain.
Strong experience in Agile Methodology.
Experience in conflict resolution across multiple stakeholders involving senior management to achieve the objective.

Knowledge / Skill

Highly motivated and self-directed.
Ability to develop client relationships and comfortably interact with senior level clients.
Business Analysis thought leader with comprehensive knowledge of requirements management methodologies and business requirement methodologies. 
Good understanding of business process re-engineering.
Thorough understanding of functional testing, SDLC and PMLC.
Good understanding of Return of Investment (ROI) and Total Cost of Ownership (TCO) and how they are defined.
Strong ability to translate and communicate orally and in writing in clear and straightforward manner.
Strong ability to analyse and interpret data.
Ability to prioritize and organize effectively.
Strong work ethic with a commitment to client service excellence.
Ability to work creatively and analytically in a problem-solving environment.
Remains informed of technology advances being made and proposed in airline industry that could add to the company’s services and improve flydubai’s efficiency.

Certificate / License required

Certification in Business Analysis

Additional Requirements

Work as liaison among business and technical stakeholders to elicit, analyse, communicate and validate requirements for changes to business processes, policies, information and information systems.
Coordinate requirements walkthrough and signoffs with stakeholders to ensure that documentation accurately portrays business needs.
Provide peer reviews of other business analysts for business/functional requirements, uses cases, business rules and related workflows.
Ability to work well under pressure against tight deadlines.


Customer Focus
Team work
Effective Communication
Personal Accountability & Commitment to achieve
Resilience and Flexibility (Can do attitude)

(Shift, Objectives, Financial Details etc)

Very good understanding of core airline/travel business processes and service delivery capabilities 
Thorough working experience using best practices, methods and techniques, process models and tools for Business Analysis.
Practical experience in gathering client requirements, mapping processes, conducting hypotheses based analysis, creating business cases, evaluating and presenting solutions.
Demonstrate ability to work independently and manage multiple task assignments in a cross cultural team.
Mastery of desktop productivity tools is a must (Microsoft Word, Excel, PowerPoint and Visio). 

       Warning on Recruitment Fraud

          flydubai is aware of a number of e-mails, letters and SMS or Whatsapp messages in circulation                  recently, claiming to be offers of employment from flydubai.

          These offers often look legitimate and may include job descriptions, salary, and benefit details.

          The offers then direct recipients to provide bank account details.

          Although these offers may appear genuine, they are fraudulent and should be deleted                           immediately and not responded to.

           flydubai does not send emails, letters or other messages requesting your bank account details

           in order to process documents. flydubai will also never refer you to a third party to process                        applications or visas. Official communications from flydubai will only come from an email  

           address ending in @flydubai.com and job opportunities with flydubai are advertised on

           flydubai’s websites.

           If you receive any e-mail, letter or other message which you have not requested or are

           expecting and it purports to be from flydubai, please contact us at letstalk@flydubai.com and                    include the subject line “Recruitment Fraud” to confirm the authenticity of the message.

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